Yes, we ship internationally where permitted by law. Please check your country’s import regulations before ordering. International orders may incur additional fees and customs duties.

Due to the nature of the product, returns are only accepted for damaged or defective cigars. Contact us within 48 hours for assistance.

Yes, we do not ship tobacco products to Utah, Alaska and hawaii. 

 For orders shipping to California, Idaho, and Texas, a minimum purchase of $15,000 is required. Please ensure your order meets these requirements to avoid delays or issues.

All shipments require an adult signature upon delivery

No, we do not ship cigars to PO Boxes. Our shipments are sent via UPS, which requires an adult signature upon delivery. If a PO Box is provided during checkout, your order will be delayed and returned to us. Please provide a residential or business address to ensure timely delivery.

Once an order is placed, we process it quickly and cannot guarantee changes. However, if you contact us at [email protected]  immediately, we'll try to accommodate your request before it ships.